Legal

Privacy Policy

Eros Africa Limited (“we”, “us”) respects your privacy. This policy explains what we collect when you use erosafrica.com and how we use it.

Information we collect

Inquiry forms: name, contact details, travel preferences, and messages you submit via our contact page.
Newsletter: email address when you subscribe on our homepage.
Usage data: anonymised analytics (pages visited, device type) when you consent to cookies/analytics as configured at launch.
Chat: messages sent through our live chat widget, if enabled.

How we use your information

We use your details to respond to enquiries, prepare proposals, process bookings, improve our website, and — where you opt in — send marketing communications. We do not sell your personal data.

Sharing

We may share information with trusted suppliers (hotels, airlines, insurers, visa agents) only as needed to deliver your travel services, and with service providers that host our website or send email on our behalf.

Retention & security

We retain enquiry records for as long as needed for business and legal purposes. We apply reasonable technical and organisational measures to protect your data.

Your rights

Depending on your location, you may request access, correction, or deletion of your personal data. Contact us at info@erosafrica.com.

Updates

We may update this policy from time to time. The latest version will always be published on this page.